Legal
Subscription and Renewal Terms
How subscriptions are billed, renewed and cancelled.
1. What these terms cover
These terms apply to paid subscriptions to Startouch Fiscal EBS and are read with the Terms of Service and your order or signed agreement.
2. Billing periods
Subscriptions are monthly or annual, as shown in your order. Annual subscriptions are paid in advance for the year.
Your subscription starts when we confirm activation after the required payment and onboarding steps.
3. Automatic renewal
Monthly subscriptions renew for another month and annual subscriptions renew for another year until cancelled.
Recurring add-ons renew with the main subscription unless they are removed before renewal.
4. Prices and payment
The price, billing period and any add-ons are shown in your order. Prices exclude VAT unless stated otherwise.
Where we invoice you, payment is due within 14 days unless your order says otherwise.
If we materially increase the recurring price of an existing subscription, we will normally give at least 30 days' notice before the new price applies to a renewal.
5. Promotions and offers
A promotion or private offer applies only on the conditions shown with it. When it ends, the normal subscription price applies unless your order says otherwise.
Offers cannot be combined unless we expressly say they can.
6. Late payment
If payment is overdue, we may restrict or suspend the service after reasonable notice. Access can be restored after the overdue amount is settled.
Suspension or cancellation does not change any fiscal document already issued or any legal obligation of your business.
7. Cancellation and refunds
You may cancel at any time. Cancellation stops the next automatic renewal.
For a monthly subscription, service continues until the end of the month already paid for. For an annual subscription, service normally continues until the end of the prepaid annual term.
Unused time is not automatically refundable. If you pay twice or make a genuine mistaken payment, contact us and we will correct it after verification. We may also give a refund or credit where we consider it appropriate.
A trial does not automatically become a paid subscription. You subscribe only by placing an order.
8. Changes and contact
We may update these terms when the service, our business or legal requirements change. Material changes affecting an existing subscription will be communicated before they take effect where reasonably practicable.
For billing, cancellation or subscription questions, use our contact form or call 625 7000.
Subscriptions are sold by Millenium Power Computers Ltd trading as Startouch.