StartouchFiscal EBS

Legal

Privacy Policy

How Startouch handles information used to provide Startouch Fiscal EBS.

1. Who we are

This policy applies to Startouch Fiscal EBS, provided by Millenium Power Computers Ltd trading as Startouch.

2. Information we collect

We may hold business and contact details, account information, service and fiscal data, support messages, billing information, payment references and proof of payment you choose to send us.

We also use basic technical information needed to keep the website and service working, such as security logs and browser preferences.

We do not ask for your bank PIN, Juice PIN, card PIN, password or one-time security code.

3. How we use it

We use information to provide the service, manage your account, process orders and payments, support you, keep the service secure, improve our operations and meet legal obligations.

We do not sell your personal information.

4. When we share it

We share information only where needed to run the service, with trusted service providers, with people you authorise, or where the law requires or allows us to do so.

Service providers may include hosting, email, communications and technical support providers.

5. Where it may be processed

Some of our service providers operate outside Mauritius. Information may therefore be processed or stored in other countries where this is needed to provide the service.

6. Retention and security

We keep information only for as long as reasonably needed for the service, security, billing, support and legal requirements. When it is no longer needed, we delete or anonymise it where appropriate.

We use reasonable technical and organisational measures to protect information. No online system can guarantee absolute security.

7. Your choices and requests

You may contact us to ask about information we hold about you, to correct it, or to request deletion where appropriate. We may need to verify your identity before acting.

Some records cannot be deleted or changed where they must be kept for legal, accounting, security or audit reasons.

When a subscription ends, your business may ask us for a reasonable export of its data during the 90-day period described in the Terms of Service, where technically available.

8. Changes and contact

We may update this policy when our service or legal obligations change. Material changes will be communicated where reasonably practicable.

For privacy questions or requests, write to privacy@startouch.mu or use our privacy contact form.